Valérie Bélanger

Rédactrice agréée, réviseure, traductrice

Privacy Policy

Last updated: This policy was last updated on January 12, 2026.

Policy Content: This Privacy Policy describes how personal information is collected, used, stored and protected when using the website lesideesclaires.ca.

1. Privacy officer

Officer: Valérie Bélanger
Email: info@lesideesclaires.ca

You may contact this person with any questions or comments regarding this Privacy Policy, or to exercise your rights under Bill 25 on the protection of personal information for citizens of Quebec.

2. Personal information collected

The following personal information may be collected when using the website lesideesclaires.ca:

  • First name
  • Last name
  • Email
  • IP address

3. Means and purposes of data collection

Means Information collected    Purpose
Contact form First name
Last name
Email		 Respond to email enquiries
Calendly calendar First name
Last name
Email		 Manage appointment requests   
Site traffic statistics    IP address Ensure website security

4. Cookies, log files and traffic statistics

a) Cookies

The website lesideesclaires.ca generates only essential cookies, i.e., cookies required for the proper functioning of the site. No cookies are used to collect personal information for marketing, profiling or advertising purposes.

The “Book a call” option is linked to a calendar in the Calendly app. We have no control over the cookies generated by Calendly. You can accept or reject cookies by clicking “Cookie settings” in the lower left corner of the window.

b) Log files

Log files are generated to ensure the security, diagnostics and operation of the website.

c) Traffic statistics

The website host, OVH Cloud, gives us access to traffic statistics such as these:

  • Browser used (e.g., Chrome)
  • Platform used (e.g., Windows)
  • Origin of requests (geolocation)
  • Nature of requests (e.g., pages visited)

5. Hosting of personal information

The website lesideesclaires.ca is hosted by OVH Cloud on servers located in Beauharnois, Quebec (Canada). If you have any questions about privacy or the handling of personal information at OVH Cloud, please contact the company:

OVH Cloud

50 De l’Aluminerie St.

Beauharnois, Quebec  J6N 0C2

1-855-684-5463

6. Retention of personal information

The personal information collected is kept in a secure environment and the privacy officer is required to uphold its confidentiality.

It is important to note that no mechanism can guarantee absolute security and that a degree of risk always exists when personal information is transmitted online.

7. Access to personal information

Only the privacy officer has access to the information collected.

Your data will never be sold to third parties or used for commercial purposes. However, it may be disclosed for the following reasons:

  • If we are required to do so by law or court order;
  • In response to a law enforcement agency; or
  • For an investigation into a public safety issue.

8. Your rights

In accordance with Bill 25, any person may:

  • Request access to the personal information collected about them.
  • Request that this information be corrected or updated.
  • Request that this information be deleted or that its disclosure cease, where provided for by law.
  • File a complaint.

Please send any requests or complaints by email to Valérie Bélanger: info@lesideesclaires.ca.

9. Security measures

The following security measures have been established to safeguard your personal information:

  • Restricted access (only one person allowed)
  • Use of a secure password manager
  • SSL protocol
  • DDoS attack protection
  • Hosting in data centres that comply with the General Data Protection Regulation (EU standards)
  • Automatic backups

The website lesideesclaires.ca is not intended for minors and is not specifically directed at vulnerable individuals.

10. Privacy incidents

In the event of a privacy incident involving personal information, measures will be taken to limit its impact, ensure the traceability of events, and comply with the notification obligations set out in Bill 25, where applicable.

If the integrity, confidentiality or security of your personal information is compromised, the privacy officer is required to notify you.

11. Changes to this policy

This policy may be amended at any time to comply with applicable law.

This page was last updated on January 12, 2026 and applies to Canadian citizens and legal permanent residents.

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